Carrier Scorecard
A carrier scorecard is a structured performance evaluation of a transportation carrier across defined metrics (on-time delivery, transit time consistency, claims rate, responsiveness, tracking compliance) typically used in quarterly business reviews and contract negotiations.
Why It Matters
Manual carrier evaluation takes 8+ hours per week and relies on incomplete, self-reported data. The result: RFP negotiations are conducted with anecdotes rather than evidence, underperforming carriers retain business because nobody has the data to justify a switch, and carrier improvement conversations lack the specificity needed to drive change.
The FourKites Perspective
FourKites generates automated carrier scorecards from the Graph with zero analyst effort. Every carrier is scored by lane, mode, and season using actual outcomes from across the entire FourKites network (not just your shipments). On-time rates, transit time variability (p50/p90/p99), exception frequency, delay root cause attribution, tracking quality, and responsiveness are measured continuously. The benchmarks are cross-company: your carrier's performance is compared against their performance for every shipper on the network.