3PL / Logistics

Your shippers expect visibility. Your margins demand automation.

Shippers expect more visibility and proactive communication. Margins are under pressure. Scaling by adding headcount is not sustainable. The 3PL that serves more clients with fewer people and better accountability will win. The one that cannot will be commoditized.

Supply Chain Bottlenecks in
3PL / Logistics

Multi-shipper complexity

Multi-shipper complexity: visibility, reporting, and SLA compliance across dozens of clients

Rising shipper expectations

Shipper expectations rising: 88% believe their 3PL should solve visibility and data needs

Carrier accountability

Carrier performance accountability across networks the 3PL does not own

Appointment management

Appointment management across facilities the 3PL does not control

Scaling without headcount

Scaling without proportional headcount: 61% of shippers say 3PLs need better technology

Sustainability pressure

Shipper RFPs increasingly require carbon reporting

20+ outcomes configured for 3PL / Logistics supply chains.

Network Intelligence
3PL Multi-Shipper Visibility Platform

One platform managing visibility across all your shipper clients. Cross-client carrier networks, unified reporting, scalable without proportional headcount.

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Network Intelligence
Unified Operations Command Center

A unified FourSight homepage that surfaces "what the agents did, what they need, what's at risk" across Tracy, Sam, Alan, Polly, and Cassie. The single C-suite entry point that ties the agentic flywheel together with one view of operations.

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Network Intelligence
Automated Carrier Performance Scorecards

Carrier performance scored automatically. Save 8 hours per week on manual evaluation.

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Site Intelligence
Appointment Automation + ETA Rescheduling

At-risk appointments caught and rescheduled before carriers arrive at the wrong time.

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Global Movement
Automated Carbon Emissions Tracking

Carbon emissions calculated automatically per shipment. ESG reporting without spreadsheets.

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Network Intelligence
Natural Language Supply Chain Analytics

Ask any supply chain question in plain English in your data context. Get an instant, visualized answer.

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Digital Workforce

Meet Your Autonomous Agents

Sophisticated AI agents designed to handle specific manufacturing logistics tasks.
View all agents
Tracy
Carrier Operations
Overview:
Monitors every shipment. Detects delays before they escalate. Contacts carriers automatically. Updates stakeholders. The agent that never sleeps on your freight.
Track Record:
75% of exceptions resolved autonomously
Active across
CPG, manufacturing, retail, automotive, food and beverage
Tracy
Meet Tracy
Alan
Facility Operations
Overview:
Schedules, reschedules, and confirms appointments based on live ETAs. Resolves conflicts across multiple portals. Keeps docks at full utilization.
Track Record:
28% improvement in dock appointment adherence. 35% reduction in driver wait times.
Active across
Retail DC networks, manufacturing plants, 3PL facilities
Alan
Meet Tracy
Cassie
Customer Operations
Overview:
Answers customer inquiries instantly with real-time tracking data. Sends proactive delay notifications. Gathers dispute documentation automatically.
Track Record:
Customer response time reduced from 90+ minutes to under 30 seconds.
Active across
CPG, food and beverage, retail, consumer goods
Cassie
Meet Tracy

Proven at
Enterprise Scale

Live with 1,600+ brands processing 3.2M shipments daily.
3PL vertical
broadly represented across FourKites' enterprise shipper network.

Compliance Matrix Integrated:

Shipper SLA compliance.
Carrier safety (FMCSA).
Carbon emissions reporting (EU ETS, Scope 3).

Explore Industry-Specific Stacks

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Pharma / Life Sciences

Hold regulated cold chain and chain-of-custody compliance from origin to hospital or pharmacy, monitor temperature and tamper at the package level for biologics and clinical supply, and track consignment inventory placed at customer sites.

Automotive

Safeguard just-in-time production with minute-level inbound component visibility, line-down risk prediction, and Tier 2/Tier 3 supplier reliability insight that flags disruptions before they reach the line.

Food & Beverage

Keep perishable and temperature-sensitive product in spec end to end, catch reefer excursions and mode changes mid-transit, and hit tight retailer OTIF windows at major grocery chains.

CPG / Consumer Goods

Protect revenue at your largest retail accounts by preventing OTIF chargebacks before they hit, auto-disputing unjustified penalty claims, and rebalancing stock transfers when actual demand diverges from forecast.

Industrial / Building Materials

Book heavyweight and parcel freight without hopping between carrier portals, track rail, intermodal, and barge movements in one place, and give customers a branded portal to follow their own orders.

Manufacturing

Keep production lines running by catching inbound material delays before they cause a line-stop, shrinking the WIP and raw-material buffers you carry against arrival uncertainty, and surfacing risk deep into your Tier 2 and Tier 3 supplier base.

3PL supply chains deserve more than dashboards. They deserve outcomes delivered autonomously.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.
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Explore Outcomes