Pharma / Life Sciences

Patients do not wait for supply chain problems to be resolved. Neither can you.

The products in transit directly affect patient health. GDP compliance is non-negotiable. Temperature excursions on biologics are patient safety events. Chain-of-custody documentation must be complete. Contract manufacturers operate with minimal visibility until a shipment is created.

Supply Chain Bottlenecks in
Pharma / Life Sciences

GDP compliance

GDP compliance requiring continuous temperature monitoring and complete chain-of-custody documentation

Chain-of-custody gaps

Chain-of-custody gaps at final delivery: California mandates pharmacist name and license on sign-off

Contract manufacturing visibility

Contract manufacturing visibility gaps: zero visibility into production status until shipment is created

Consignment inventory

Consignment inventory at hospital sites with no real-time tracking of location, utilization, or expiration

Temperature-sensitive API transfers

Temperature-sensitive API transfers tracked at shipment level but not batch/lot level

Customs complexity

Customs complexity for cross-border pharmaceutical shipments with country-level requirements

25+ outcomes configured for Pharma / Life Sciences supply chains.

Customer Fulfillment
Hospital/Pharmacy Courier Chain-of-Custody Compliance

Tracy agents proactively identify missing scans (receive, load, delivery) across the courier network. FourKites enhanced visibility provides granular parcel-level tracking. AutoGate and delivery confirmation workflows capture pharmacist credentials and temperature verification at point of delivery.

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Supply Resilience
Contract Manufacturing Production Risks (Pharma)

FourKites tracks the full contract manufacturing lifecycle from PO issuance through production milestones, quality release, and finished goods shipment from CMO — using Order Twin for production order tracking, Inventory Twin for WIP and finished goods at CMO sites, and Sam for automated supplier collaboration and production status ingestion.

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Global Movement
End-to-End Cold Chain Integrity

Cold chain integrity assured from origin to destination. Excursions caught and corrected in transit.

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Network Intelligence
Consignment Inventory Intelligence

Advanced IoT smart labels paired with Inventory Twin provide SKU-level, real-time visibility into consigned inventory across every customer site. Location, temperature, tamper, humidity, and light data tracked at the individual kit/tray/package level. Automatic alerts for expiration, utilization thresholds, and replenishment triggers.

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Global Movement
Package-Level Temperature and Tamper Tracking

Advanced IoT smart labels provide per-package GPS location, temperature, humidity, light exposure, and tamper-violation data. The device data is ingested and surfaced on the FourKites shipment card at the product level, with 10-year data retention that meets TAPA and pharma audit requirements.

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Supply Resilience
Zero-Touch Supplier Document Processing

Every supplier document processed and linked to orders automatically. Zero manual data entry. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely.

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Digital Workforce

Meet Your Autonomous Agents

Sophisticated AI agents designed to handle specific manufacturing logistics tasks.
View all agents
Tracy
Carrier Operations
Overview:
Monitors every shipment. Detects delays before they escalate. Contacts carriers automatically. Updates stakeholders. The agent that never sleeps on your freight.
Track Record:
75% of exceptions resolved autonomously
Active across
CPG, manufacturing, retail, automotive, food and beverage
Tracy
Meet Tracy
Sam
Supplier Operations
Overview:
Reads and processes shipping documents from any format. Creates shipments from BOLs. Links documents to orders without manual entry.
Track Record:
70% reduction in manual document processing. 95%+ data extraction accuracy.
Active across
Manufacturing, industrial, consumer goods
Sam
Meet Tracy
Polly
Compliance and Documentation
Overview:
Collects proof of delivery. Validates customs documentation. Routes documents to AP systems. Manages the PO lifecycle from issuance to close-out.
Track Record:
Zero-touch POD collection. Automated customs compliance documentation.
Active across
Global shippers, pharma, chemicals, food and beverage
Polly
Meet Tracy

Proven at
Enterprise Scale

Live with 1,600+ brands processing 3.2M shipments daily.
Cardinal Health
Medtronic

Compliance Matrix Integrated:

GDP. FDA DSCSA.
FSMA for food-grade ingredients.
EU FMD.
Country-specific pharmaceutical regulations.

Explore Industry-Specific Stacks

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Automotive

Safeguard just-in-time production with minute-level inbound component visibility, line-down risk prediction, and Tier 2/Tier 3 supplier reliability insight that flags disruptions before they reach the line.

Food & Beverage

Keep perishable and temperature-sensitive product in spec end to end, catch reefer excursions and mode changes mid-transit, and hit tight retailer OTIF windows at major grocery chains.

CPG / Consumer Goods

Protect revenue at your largest retail accounts by preventing OTIF chargebacks before they hit, auto-disputing unjustified penalty claims, and rebalancing stock transfers when actual demand diverges from forecast.

3PL / Logistics

Run visibility for every shipper client from a single platform, share live shipment status with any stakeholder in one click, and prove carrier performance with automated scorecards and document collection.

Industrial / Building Materials

Book heavyweight and parcel freight without hopping between carrier portals, track rail, intermodal, and barge movements in one place, and give customers a branded portal to follow their own orders.

Manufacturing

Keep production lines running by catching inbound material delays before they cause a line-stop, shrinking the WIP and raw-material buffers you carry against arrival uncertainty, and surfacing risk deep into your Tier 2 and Tier 3 supplier base.

Pharma supply chains deserve more than dashboards. They deserve outcomes delivered autonomously.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.
Talk to an Outcome Advisor
Explore Outcomes