Compliance and Documentation

Polly: Every document collected. Every deadline met.

POD collected from carriers automatically. Customs documentation validated against shipment and order data. Documents routed to the correct system (AP, compliance, quality) without human intervention. PO lifecycle managed from issuance to close-out with milestone tracking and exception alerting.

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Zero-touch POD collection
Automated customs compliance
PO lifecycle management
the challenge

Why Polly exists

Supply chain documentation is the silent cost center. Proof of delivery must be collected from carriers. Customs paperwork must be validated against shipment data. Invoice supporting documents must be routed to AP. PO lifecycle milestones must be tracked from issuance to close-out. Each document type has different sources, formats, deadlines, and compliance requirements. Teams spend hours chasing documents that should flow automatically.

What Polly delivers

POD collected from carriers automatically. Customs documentation validated against shipment and order data. Documents routed to the correct system (AP, compliance, quality) without human intervention. PO lifecycle managed from issuance to close-out with milestone tracking and exception alerting.

How Polly works

Watch the systematic progression of an autonomous operations agent as it detects, evaluates, and resolves supply chain friction.

01

Polly monitors delivery milestones in the Shipment Twin. When a delivery is confirmed, POD collection is triggered automatically.

02

Polly contacts the carrier through the appropriate channel to request the POD document.

03

Document AI validates the POD: correct delivery address, matching BOL numbers, proper signatures.

04

Validated POD is routed to the AP system to unblock invoice processing.

05

For customs workflows: Polly validates commercial invoices, packing lists, and certificates of origin against order and shipment data.

06

Missing or non-compliant documents are flagged immediately with specific deficiency details.

07

PO lifecycle tracking: Polly monitors milestones (PO issued, supplier acknowledged, shipped, in transit, delivered, invoiced, closed) and alerts on missed deadlines.

Outcomes Polly delivers

Global Movement
Automated POD and Document Collection

Every shipping document collected from carriers automatically. Audit cycles accelerated.

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Supply Resilience
Zero-Touch Supplier Document Processing

Every supplier document processed and linked to orders automatically. Zero manual data entry. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely.

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Global Movement
Centralized Shipping Document Management

FourKites provides a unified document management layer across all modes and carriers — powered by Polly for autonomous collection, AI for classification and validation, and the Shipment Twin for contextual linkage — so every document is collected, classified, linked, searchable, and audit-ready.

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Customer Fulfillment
Hospital/Pharmacy Courier Chain-of-Custody Compliance

Tracy agents proactively identify missing scans (receive, load, delivery) across the courier network. FourKites enhanced visibility provides granular parcel-level tracking. AutoGate and delivery confirmation workflows capture pharmacist credentials and temperature verification at point of delivery.

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Supply Resilience
Touchless Ocean Booking

Ocean bookings triggered and managed autonomously. The system monitors carrier performance against live arrival and dwell data, identifies when a carrier-lane pair is structurally underperforming, and re-tenders the booking before detention accrues. No human in the loop.

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Supply Resilience
Touchless Heavyweight and Parcel Booking

Heavyweight and parcel bookings automated end-to-end. Carrier selection, dimensional weight optimization, and booking execution handled without manual intervention.

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Browse all outcomes

Where Polly operates



Email

Portal/UI

System-to-System API

EDI

Proven at Enterprise Scale.

Live with 400+ enterprise customers processing 3.2M shipments daily.
234
Countries
1,600+
Brands on FourKites
9/10
Top CPG companies
18/20
Top Food & Beverage companies
"Using Polly, we actioned more than 75% of loads flagged for missing OSD pictures, directly supporting our goal to reduce complaints per million opportunities. We applied the same workflow to loads missing POD documents, and processed 60% with zero touch from our team. This allows us to resolve customer complaints faster with clear visibility into short or damaged product on inbound loads."
Ed Miller
Director of Transportation
Atkore

Polly is one of six agents in the FourKites Digital Workforce. Together, they deliver {{outcomes-count-total}} outcomes across five supply chain domains.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.
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