When your control tower detects a problem, what happens next?

If the answer is "it sends an alert and a human figures it out," you have a dashboard. If the answer is "it traces the impact across every connected order, facility, and commitment, dispatches an AI agent that resolves it using 11 years of cross-company intelligence, and records the full decision trace for continuous improvement," you have the FourKites Intelligent Control Tower®

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The FourKites Intelligent Control Tower® combines the world's largest supply chain network, comprehensive digital twins, and AI-powered Digital Workers to automate execution across your global operations. From real-time visibility to predictive modeling to autonomous execution: the ICT receives signals from the Network, reasons via Intelligence, and dispatches via Execution.


It is the first platform that sees, reasons, acts, and learns, completing the full cycle from detection to resolution without requiring a human in the operational path.

01
Sees
02
Reasons
03
Acts

Apply the test to three real scenarios.
The gap becomes obvious.

The JIT Line Stoppage
01
The Scenario

A critical inbound shipment is 6 hours late to a JIT production line.

A Dashboard + Alerts

Red dot on a map. Email alert. Someone calls the carrier. Someone checks POs. Someone contacts the plant. Resolution: 4-6 hours, if the right people are available.

Close-up of two robotic arms holding a microchip with intricate circuitry patterns.
The FourKites ICT

Shipment Twin detects the delay. Graph identifies root cause (carrier pattern at this origin). Order Twin traces impact to 3 POs, $890K. Tracy contacts the carrier. Alan reschedules the dock. Cassie notifies the plant. Inventory Twin checks alternate stock. Resolution: 47 minutes. No human made a phone call.

The Port-Delay Domino Effect
02
The Scenario

A major port announces a 5-day congestion delay.

A Dashboard + Alerts

Generic disruption alert. The team spends 2 days manually identifying affected shipments, at-risk orders, and downstream impact. By the time they have a plan, 3 days have passed.

Cargo ship docked at port with cranes unloading containers at sunset with city skyline in the background.
The FourKites ICT

Shipment Twin detects the delay. Graph identifies root cause (carrier pattern at this origin). Order Twin traces impact to 3 POs, $890K. Tracy contacts the carrier. Alan reschedules the dock. Cassie notifies the plant. Inventory Twin checks alternate stock. Resolution: 47 minutes. No human made a phone call.

The Sanctions Blind Spot
03
The Scenario

A carrier onboarded 6 months ago is flagged on a sanctions watchlist.

A Dashboard + Alerts

Nobody notices. The list updated last week. Compliance reviews quarterly. You discover the exposure in 2 months, after dozens more loads on the flagged carrier.

Young woman with glasses holding a pencil, focused on data and code on transparent screens.
The FourKites ICT

Shipment Twin detects the delay. Graph identifies root cause (carrier pattern at this origin). Order Twin traces impact to 3 POs, $890K. Tracy contacts the carrier. Alan reschedules the dock. Cassie notifies the plant. Inventory Twin checks alternate stock. Resolution: 47 minutes. No human made a phone call.

Close-up of two robotic arms holding a microchip with intricate circuitry patterns.
The FourKites ICT

Shipment Twin detects the delay. Graph identifies root cause (carrier pattern at this origin). Order Twin traces impact to 3 POs, $890K. Tracy contacts the carrier. Alan reschedules the dock. Cassie notifies the plant. Inventory Twin checks alternate stock. Resolution: 47 minutes. No human made a phone call.

Cargo ship docked at port with cranes unloading containers at sunset with city skyline in the background.
The FourKites ICT

Graph maps the disruption to 47 containers. Order Twin identifies 214 POs at risk, $4.2M exposure. Inventory Twin projects 3 DCs hitting stockout within 9 days. Facility Twin reschedules 23 appointments. Cassie updates 8 customers with revised ETAs. Response underway within 2 hours.

Young woman with glasses holding a pencil, focused on data and code on transparent screens.
The FourKites ICT

Graph screens {{sanctions-watchlists}}+ watchlists continuously. Detects the finding within 48 hours. Identifies 14 loads moved since onboarding. Beneficial ownership shows tier 2 connection. Legal notified immediately. Tracy routes lanes to backup carriers. No additional loads tendered.

Three scenarios.
Three fundamentally different outcomes.

The difference is not better dashboards or faster alerts. It is a system that sees, reasons, acts, and learns.
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Four platform components, working together. Delivering outcomes.

Each outcome FourKites delivers runs through all four components working together.
The FourKites Graph

Every prediction, every agent decision, every benchmark is grounded in intelligence that took a decade to build and cannot be replicated.

Explore the FourKites Graph
Digital Twins

When something changes anywhere in your supply chain, the Twins trace the impact everywhere. In seconds, not hours.

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Loft

Building an agent is easy. Running one at enterprise scale, across carrier-shipper-facility boundaries, 24/7, with a full audit trail: that requires Loft.

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FourSight AI

Stop building dashboards. Start receiving intelligence. Customized for every persona, every industry, generated automatically by the Graph.

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The four building blocks are not static.

They are connected by a feedback loop that makes the entire system smarter with every shipment processed and every agent action taken.

See
The Graph ingests data continuously. {{loads}} million loads and growing. The system sees more of the world's supply chain than any other platform.

Reason
Digital Twins and FourSight AI derive intelligence from raw data. Lane distributions. Carrier patterns. Facility benchmarks. The context that turns data into understanding.

Act
Loft agents execute based on that intelligence. 2.5 million actions per month, each one informed by the full depth of the Graph.

Learn
Every agent action generates a decision trace that feeds back into the Graph. The next decision is better than the last.

Why can’t someone else build this?

The honest answer: they would need to build all four layers. And they would need a decade.
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Your agents reason on your data alone. They do not know how other companies resolved similar exceptions, how this carrier performs across the network, or how this facility compares to 3.6 million others. Every customer starts from zero.

A delayed shipment is just a delayed shipment. Nobody traces it to the 14 POs at risk, the $1.8M in revenue exposure, and the 23 appointments that need to move. Your team assembles this picture manually, if they assemble it at all.

Your control tower detects problems. Humans resolve them. At scale, across hundreds of exceptions per day, that model breaks. You hire more analysts. The problem grows faster than the team.

Your intelligence is locked in dashboards configured for last quarter's questions. Every new question requires a BI project. The intelligence arrives too late to inform the decision it was meant to support.

The ICT is the engine.
Outcomes are what it produces.

Every outcome in the FourKites platform is powered by all four building blocks working together. The Graph provides the intelligence. The Digital Twins trace the impact. Loft agents execute the response. FourSight surfaces the results.
24/7 Autonomous Exception Resolution

Tracy detects, investigates, and resolves carrier exceptions using Graph intelligence. No human calls. No manual investigation.

At-Risk Order Early Warning

The Order Twin identifies revenue exposure days before impact. Cassie proactively contacts customers before they know there is a problem.

Predictive Stockout Prevention

The Inventory Twin detects stockout risk 7-14 days in advance. Replenishment recommendations execute automatically through Digital Workers.

ETA-Driven Appointment Automation

Live ETAs from the Shipment Twin feed the Facility Twin. Alan reschedules appointments dynamically. Detention drops.

Zero-Touch Document Processing

Sam processes supplier documents, validates against the Order Twin, screens against sanctions in the Graph, and creates shipments without human data entry.

Cross-Company Carrier Intelligence

Objective carrier scorecards built from the Graph, not self-reported data. RFP negotiations grounded in actual lane-level performance across the network.

Every outcome.
Four building blocks. One platform.

See all outcomes

Enterprise-grade security. Full chain of custody. Your data stays yours.

Federated data architecture: your data is segregated from every other customer. Network intelligence is aggregated and anonymized. Customer data is never used to train third-party models.
Visit the Trust Center
SOC 2 Type II

The only control tower that sees, reasons, acts, and learns.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.
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Explore Outcomes