Sam: Turns supplier chaos into structured data.
Every supplier document processed and linked to orders automatically. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely. Zero manual data entry. 95%+ extraction accuracy.
Why Sam exists
Suppliers send shipping documents in every format imaginable: PDF BOLs, Excel packing lists, email confirmations, scanned invoices, portal exports. Operations teams manually open each document, extract the relevant data (PO numbers, quantities, carrier names, tracking numbers), and enter it into the TMS or OMS. For supplier-managed shipments, the team must also create the shipment record in FourKites manually. This document processing bottleneck delays visibility, introduces errors, and scales linearly with supplier count.
What Sam delivers
Every supplier document processed and linked to orders automatically. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely. Zero manual data entry. 95%+ extraction accuracy.
Sam monitors configured email inboxes, portals, and API endpoints for incoming supplier documents.
Document AI extracts structured data: PO numbers, quantities, carrier names, BOL numbers, ship dates, tracking numbers.
Sam matches extracted data against existing orders in the Order Twin.
For supplier-managed freight: Sam creates the shipment record in FourKites and links it to the PO automatically.
For shipper-managed freight: Sam validates the BOL against the existing shipment and flags discrepancies.
Sam updates order quantities, ship dates, and status based on the document evidence.
Exceptions (unmatched POs, quantity mismatches, missing fields) are flagged for human review with the extracted data pre-populated.
Every supplier document processed and linked to orders automatically. Zero manual data entry. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely.
New suppliers live on the platform in days, not weeks. No IT projects required. FourKites onboards suppliers by leveraging documents and the underlying carriers already connected through our existing 500K+ carrier network.
Ocean bookings triggered and managed autonomously. The system monitors carrier performance against live arrival and dwell data, identifies when a carrier-lane pair is structurally underperforming, and re-tenders the booking before detention accrues. No human in the loop.
Heavyweight and parcel bookings automated end-to-end. Carrier selection, dimensional weight optimization, and booking execution handled without manual intervention.
Every shipping document collected from carriers automatically. Audit cycles accelerated.
FourKites provides a unified document management layer across all modes and carriers — powered by Polly for autonomous collection, AI for classification and validation, and the Shipment Twin for contextual linkage — so every document is collected, classified, linked, searchable, and audit-ready.
Proven at Enterprise Scale.
Sam is one of six agents in the FourKites Digital Workforce. Together, they deliver {{outcomes-count-total}} outcomes across five supply chain domains.
