Zero-Touch Supplier Document Processing



What we deliver
The Problem (Before)
Supply chain teams manually process thousands of BOLs, invoices, and PODs. Error-prone, time-consuming, delays order-to-shipment linkage.
Logistics Manager, Supply Chain Operations Manager, Import/Export Manager, Supply Chain Manager
The Outcome (After)
Every supplier document processed and linked to orders automatically. Zero manual data entry. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely.
Most solutions digitize documents but still require humans to create shipments and link them to orders. This system processes the document, creates the shipment, and closes the loop autonomously.

Sam
How it works
Sam reads supplier emails, extracts data from BOLs, invoices, and PODs via OCR, creates shipments and transport orders, and links them to POs automatically without human data entry.

- Supplier document format patterns across the network
- Carrier BOL format recognition from 500K+ integrations
- Supplier performance benchmarks (on-time, quantity accuracy)
This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years. No single company's data could produce it.

Most solutions digitize documents but still require humans to create shipments and link them to orders. This system processes the document, creates the shipment, and closes the loop autonomously. The intelligence layer is what makes the difference. Building the basic capability is straightforward. Building it on top of 11 years of cross-company supply chain intelligence, with continuous learning from 2.5 million agent actions per month, is what took a decade and cannot be replicated with software alone.

Order Twin, Shipment Twin

Sam executes the workflow. Every action recorded with full decision trace.

Cross-company intelligence powering every decision

- FourSight AI: "Which suppliers had the worst on-time performance this quarter?"
- Custom Insights: Supplier reliability dashboards








Inbound Operations Transformation
- 24/7 Autonomous Carrier Follow-Up
- Instant Supplier Onboarding
- ETA-Driven Appointment Automation
- Vendor Managed Loads Pre-Arrival Intelligence
- Inbound Order-to-Delivery Intelligence
Validation
Deployment Evidence

Expected Impact Range

Related outcomes
Ocean bookings triggered and managed autonomously. The system monitors carrier performance against live arrival and dwell data, identifies when a carrier-lane pair is structurally underperforming, and re-tenders the booking before detention accrues. No human in the loop.
Heavyweight and parcel bookings automated end-to-end. Carrier selection, dimensional weight optimization, and booking execution handled without manual intervention.
High-priority orders move through gate, yard, and dock automatically — no phone calls required.
One billion hours of operational work completed by AI agents over the next decade.
