Retail / Grocery

Your stores run on timing. Your supply chain should too.

Distribution centers process hundreds of inbound shipments daily. Store deliveries must align with labor schedules. Yard operations manage hundreds of trailers with limited visibility. Appointment systems disconnect from actual arrival times the moment an ETA shifts.

Supply Chain Bottlenecks in
Retail / Grocery

Store labor scheduling

Store labor scheduling disconnected from actual delivery timing, creating overtime and idle time.

Yard chaos

Yard chaos at DCs: 200+ trailers with no real-time location data.

Appointment adherence failures

Appointment adherence failures cascading into detention, dock underutilization, and downstream delays.

Empty trucks

Empty trucks returning from store deliveries that could be paired with vendor pickups.

OTIF penalties

OTIF penalties and vendor compliance scoring on every inbound shipment.

Seasonal demand spikes

Seasonal demand spikes straining transportation and facility throughput simultaneously.

30+ outcomes configured for retail / grocery supply chains.

Site Intelligence
ETA-Driven Store Labor Planning

Store unloading crews scheduled based on actual shipment ETAs. Labor aligned to arrivals, not guesswork.

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Site Intelligence
Zero-Blind-Spot Yard Operations

Every trailer in the yard: located, identified, and tracked in real time.

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Site Intelligence
Backhaul Optimization

Backhaul pickups coordinated with delivery schedules. Empty miles reduced, fleet utilization maximized.

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Site Intelligence
Appointment Automation + ETA Rescheduling

At-risk appointments caught and rescheduled before carriers arrive at the wrong time.

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Site Intelligence
End-to-End Facility Arrival Orchestration

ETA updates from the Shipment Twin feed Alan's appointment rescheduling, which triggers AutoGate's dock assignment, which creates Dynamic Yard spotter tasks — all without a coordinator touching anything. That's the combined value of Dynamic Yard, Appointment Manager, and AutoGate sharing one data layer.

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Site Intelligence
Zero-Staff Gate Operations

Gate staffing eliminated. 100% automated check-in and check-out using computer vision.

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Digital Workforce

Meet Your Autonomous Agents

Sophisticated AI agents designed to handle specific manufacturing logistics tasks.
View all agents
Tracy
Carrier Operations
Overview:
Monitors every shipment. Detects delays before they escalate. Contacts carriers automatically. Updates stakeholders. The agent that never sleeps on your freight.
Track Record:
75% of exceptions resolved autonomously
Active across
CPG, manufacturing, retail, automotive, food and beverage
Tracy
Meet Tracy
Sam
Supplier Operations
Overview:
Reads and processes shipping documents from any format. Creates shipments from BOLs. Links documents to orders without manual entry.
Track Record:
70% reduction in manual document processing. 95%+ data extraction accuracy.
Active across
Manufacturing, industrial, consumer goods
Sam
Meet Tracy
Alan
Facility Operations
Overview:
Schedules, reschedules, and confirms appointments based on live ETAs. Resolves conflicts across multiple portals. Keeps docks at full utilization.
Track Record:
28% improvement in dock appointment adherence. 35% reduction in driver wait times.
Active across
Retail DC networks, manufacturing plants, 3PL facilities
Alan
Meet Tracy
Cassie
Customer Operations
Overview:
Answers customer inquiries instantly with real-time tracking data. Sends proactive delay notifications. Gathers dispute documentation automatically.
Track Record:
Customer response time reduced from 90+ minutes to under 30 seconds.
Active across
CPG, food and beverage, retail, consumer goods
Cassie
Meet Tracy
Polly
Compliance and Documentation
Overview:
Collects proof of delivery. Validates customs documentation. Routes documents to AP systems. Manages the PO lifecycle from issuance to close-out.
Track Record:
Zero-touch POD collection. Automated customs compliance documentation.
Active across
Global shippers, pharma, chemicals, food and beverage
Polly
Meet Tracy

Proven at
Enterprise Scale

Live with 1,600+ brands processing 3.2M shipments daily.
Target
HEB

Compliance Matrix Integrated:

Food safety (FSMA).
Temperature monitoring for perishables.
Vendor compliance programs.

Explore Industry-Specific Stacks

View All

Pharma / Life Sciences

Hold regulated cold chain and chain-of-custody compliance from origin to hospital or pharmacy, monitor temperature and tamper at the package level for biologics and clinical supply, and track consignment inventory placed at customer sites.

Automotive

Safeguard just-in-time production with minute-level inbound component visibility, line-down risk prediction, and Tier 2/Tier 3 supplier reliability insight that flags disruptions before they reach the line.

Food & Beverage

Keep perishable and temperature-sensitive product in spec end to end, catch reefer excursions and mode changes mid-transit, and hit tight retailer OTIF windows at major grocery chains.

CPG / Consumer Goods

Protect revenue at your largest retail accounts by preventing OTIF chargebacks before they hit, auto-disputing unjustified penalty claims, and rebalancing stock transfers when actual demand diverges from forecast.

3PL / Logistics

Run visibility for every shipper client from a single platform, share live shipment status with any stakeholder in one click, and prove carrier performance with automated scorecards and document collection.

Industrial / Building Materials

Book heavyweight and parcel freight without hopping between carrier portals, track rail, intermodal, and barge movements in one place, and give customers a branded portal to follow their own orders.

Retail supply chains deserve more than dashboards. They deserve outcomes delivered autonomously.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.
Talk to an Outcome Advisor
Explore Outcomes