Enterprise-grade security, built for supply chain AI.
1,600+ brands trust FourKites with their supply chain data. Five internationally recognized certifications. Eight AI agents operating within domain-constrained guardrails. Your data stays yours.
Your data, segregated from every other customer
Federated data architecture
By design, customer data is not exposed to other customers. Logically segregated database.
Carrier data sovereignty
Carriers control what they share. Permissions are explicit and revocation is immediate.
Anonymized network intelligence
The FourKites Graph powers predictions using aggregated, anonymized data.
Role-based access control
Platform access defined by role within single sign-on support. Audit logging on every action.
Encrypted at every layer, built for global privacy compliance.
AES-256 encryption at rest
TLS 1.2+ encryption in transit
Privacy by Design applied consistently
No LLM data retention
Domain-constrained AI agents with human oversight
Domain-constrained agents
Each agent operates within its defined supply chain domain, using a fixed set of actions approved by you as the customer.
Sensitive Data guardrails
Our platform isn't designed to process sensitive personal data. If it's accidentally included in an agent interaction, log, or transcript, automated filters are implemented to detect and redact it.
Human-in-the-loop via Loft
Every Loft workflow supports human approval gates. Agents escalate when confidence drops.
Grounded in verified data
FourSight AI is grounded in the FourKites Graph, significantly reducing the risk of fabricated or ungrounded responses.
Any supply chain workflow described in plain language and deployed as a production-ready Agent Operating Procedure on Loft. No code. No consultants. New capabilities in days, not months. The system is extensible by anyone who can describe what they need.
POD collected from carriers automatically. Customs documentation validated against shipment and order data. Documents routed to the correct system (AP, compliance, quality) without human intervention. PO lifecycle managed from issuance to close-out with milestone tracking and exception alerting.
Customer inquiries resolved in seconds with real-time tracking data. Proactive delay notifications sent before the customer calls. OTIF protection through early intervention on at-risk deliveries. The customer service team shifts from reactive firefighting to strategic relationship management.
Appointments scheduled, rescheduled, and confirmed based on live ETAs. Dock utilization maximized. Driver wait times minimized. No manual intervention for routine scheduling operations.
Every supplier document processed and linked to orders automatically. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely. Zero manual data entry. 95%+ extraction accuracy.
Every late or at-risk shipment followed up on automatically. Carrier contacted. Status updated. Stakeholder notified. Exception resolved or escalated with full context. 24/7, across every mode, every carrier in the network.
Human-in-the-loop
Built for the scale of global supply chains
Multi-region infrastructure
Multi-region infrastructure across AWS US East (Virginia) and US West (Oregon), and Azure (Default: East US, DY: Central US), with Multi-AZ deployment for all components.
Autoscaling and auto-failover
Elastic capacity that scales with demand, with automatic failover to minimize manual intervention.
Business continuity / DR
Documented BCP / DR procedures with regulated testing.
Continuous health monitoring
24/7 monitoring with real-time alerting, incident response, and post-incident review.
Compliance, controls, and documentation
Full subprocessor list available under NDA (via request modal).
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Your data powers your supply chain. We protect both.
