Touchless Ocean Booking
What we deliver
The Problem (Before)
Ocean booking coordination is manual: phone calls, emails, spreadsheets with forwarders. Booking windows missed, containers roll to next vessel, detention and demurrage accumulate.
Transportation Manager, Import/Export Manager
The Outcome (After)
Ocean bookings triggered and managed autonomously. The system monitors carrier performance against live arrival and dwell data, identifies when a carrier-lane pair is structurally underperforming, and re-tenders the booking before detention accrues. No human in the loop.
Most ocean solutions surface carrier performance data for humans to act on. This system performs the action autonomously: re-tendering the booking before detention accrues, not after your team reads the report.
How it works
The system scores each carrier-lane pair against live dwell and rollover data from the FourKites network, identifies structural underperformance, and re-tenders the booking without human intervention.
- Ocean carrier reliability by route and trade lane
- Rollover rate benchmarks by carrier and port
- Historical booking-to-vessel lead times
- Port congestion and vessel schedule reliability
This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years. No single company's data could produce it.
Most ocean solutions surface carrier performance data for humans to act on. This system performs the action autonomously: re-tendering the booking before detention accrues, not after your team reads the report. The intelligence layer is what makes the difference. Building the basic capability is straightforward. Building it on top of 11 years of cross-company supply chain intelligence, with continuous learning from 2.5 million agent actions per month, is what took a decade and cannot be replicated with software alone.
Order Twin, Shipment Twin (Ocean)
Cross-company intelligence powering every decision
- FourSight AI: "What is our average ocean booking cycle time?"
- Custom Insights: Carrier rollover rate dashboard
Booking Automation Transformation
- Touchless Heavyweight and Parcel Booking
- Booking Rate-Shop and Automation
- Touchless FTL Carrier Tendering
- AI-Powered PO-to-Booking Conversion
- Reliability-Weighted Ocean Carrier Selection
Validation
Deployment Evidence
Expected Impact Range
Related outcomes
Every supplier document processed and linked to orders automatically. Zero manual data entry. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely.
Your logistics team never makes another carrier check call. Every exception resolved before it impacts delivery.
New suppliers live on the platform in days, not weeks. No IT projects required. FourKites onboards suppliers by leveraging documents and the underlying carriers already connected through our existing 500K+ carrier network.
One billion hours of operational work completed by AI agents over the next decade.
