Routing Guide Compliance
Routing guide compliance is the percentage of shipments that are tendered and accepted by carriers according to the shipper's preferred routing guide (the ranked list of carriers by lane, mode, and service level established during the RFP process).
Why It Matters
Low routing guide compliance means your negotiated rates are not being realized. If your routing guide specifies Carrier A for the Dallas-Chicago lane at $2,800, but 40% of loads on that lane are going to the spot market at $3,500, you are paying a 25% premium on those loads. Measuring and improving compliance directly impacts freight spend.
The FourKites Perspective
The FourKites Graph tracks routing guide compliance by lane, showing which lanes have the highest falloff rates and whether the root cause is carrier rejection (capacity issues) or operational bypass (the team tendered to a different carrier for convenience or speed). FourSight provides compliance dashboards with drill-down to specific lanes, carriers, and time periods.