Tracy runs 24/7 autonomous carrier communication across email, WhatsApp, voice, and SMS. She chases ETAs, confirms milestones, and resolves status gaps before a human ever sees them.
Sam reads supplier emails and documents, creates shipments, and links them back to POs without a human in the loop.
Alan runs ETA-driven dock appointment automation. He creates, reschedules, and manages appointments based on live shipment status.
Cassie handles WISMO auto-resolution end-to-end. She monitors inbound inquiries, resolves status queries from the Shipment Twin, and escalates only when context demands a human.
Polly chases carriers for missing PODs and delivery documents until they're in the right place at the right time.
Sophie converts natural language business processes into production agent workflows on Loft. She's the agent that builds agents. Describe what you need automated, and Sophie ships it.