Global Movement

Customs and Trade Event Intelligence

Real-time visibility into customs clearance, customs holds, FTZ processing, and border crossing events across air and ocean shipments with granular customs event mapping.
Tracy
Primary Agent
Tracy
Shipment Twin
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Customs and Trade Event Intelligence

What we deliver

The Problem (Before)

Importers have no real-time visibility into customs clearance status. Shipments sit in customs hold without notification. FTZ processing is a black box. Border crossings generate dwell without alerting operations.

Who feels this:

Import/Export Manager, Customs Compliance Manager, Logistics Manager

The Outcome (After)

Real-time visibility into customs clearance, customs holds, FTZ processing, and border crossing events across air and ocean shipments with granular customs event mapping.

What makes this different:

Other platforms track shipments to the port but lose visibility during customs processing. FourKites provides granular customs and FTZ event tracking with real-time notifications.

Tracy
Primary Agent

Tracy

Monitors every shipment. Detects delays before they escalate. Contacts carriers automatically. Updates stakeholders. The agent that never sleeps on your freight.
75%
autonomous resolution
4,000+
calls eliminated/month

How it works

The building blocks behind this outcome.
What Happens

Customs Cleared and Customs Hold notification events for Air shipments. Granular FTZ milestone tracking. Border crossing geofence monitoring with configurable dwell-time thresholds.

The Intelligence Behind It

Customs clearance time benchmarks by port and country

Broker performance comparison for clearance speed

Common hold reasons by commodity type

This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years.

Why This Cannot Be Replicated

Other platforms track shipments to the port but lose visibility during customs processing. FourKites provides granular customs and FTZ event tracking with real-time notifications. The intelligence layer is what creates the gap. Building the basic capability is straightforward. Building it on top of 11 years of cross-company global movement intelligence is what cannot be replicated with software alone.

Digital Twins

Shipment Twin

Loft

Tracy executes the workflow. Every action recorded with full decision trace.

FourKites Graph

Cross-company movement intelligence powering every decision

FourSight AI

FourSight AI: "How many shipments are in customs hold right now?"; Custom Insights: Customs event dashboards by port, broker, and commodity

Ocean and International Transformation

Customs and Trade Event Intelligence is one outcome in a broader transformation. When deployed alongside these outcomes, your ocean and international operations shift from reactive to predictive. Tracy monitors in-transit. The Graph provides vessel and port intelligence.
  • End-to-End Ocean Container Intelligence
  • Ocean Import Detention and Demurrage Management
  • Ocean Export Cut-Off Management
  • Real-Time Ocean Disruption Monitoring
  • Bulk Liquid Marine Vessel Tracking

Validation

Deployment Evidence

Live in enterprise production for air shipments, surfacing customs, FTZ, and border-crossing events in real time, with ocean coverage on the roadmap.

Expected Impact Range

Fewer customs-driven delays and missed delivery windows, with holds surfaced early enough to resolve before they stall a shipment.

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One billion hours of operational work completed by AI agents over the next decade.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.
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