Global Movement

LTL and Parcel Delivery Assurance

LTL and parcel unified under one tracking view regardless of carrier.

Primary Agent

Tracy

Shipment Twin

What we deliver

The Problem (Before)

Fragmented carrier portals. Inconsistent status. Manual PRO management.

Who feels this:

Transportation Manager, Logistics Manager, Director, Customer Service, Transportation Planning Manager

The Outcome (After)

LTL and parcel unified under one tracking view regardless of carrier.

What makes this different:

LTL and parcel tracking is fragmented across dozens of carrier portals with inconsistent status formats. FourKites normalizes everything into one unified view regardless of carrier.

Primary Agent

Tracy

Monitors every shipment. Detects delays before they escalate. Contacts carriers automatically. Updates stakeholders. The agent that never sleeps on your freight.

75%

autonomous resolution

4,000+

calls eliminated/month

Meet

Tracy

How it works

The building blocks behind this outcome.

What Happens

Auto load creation from multiple sources with milestone normalization across carrier formats; Tracy handles exceptions; Polly auto-collects PODs; event propagation links LTL loads across facilities.

The Intelligence Behind It

Carrier milestone reliability benchmarks

LTL delivery patterns by carrier/lane

This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years.

Why This Cannot Be Replicated

LTL and parcel tracking is fragmented across dozens of carrier portals with inconsistent status formats. FourKites normalizes everything into one unified view regardless of carrier. The intelligence layer is what creates the gap. Building the basic capability is straightforward. Building it on top of 11 years of cross-company global movement intelligence is what cannot be replicated with software alone.

Digital Twins

Shipment Twin

Loft

Tracy executes the workflow. Every action recorded with full decision trace.

FourKites Graph

Cross-company movement intelligence powering every decision

FourSight AI

Insights: OTR dashboards (Carriers, Stops, Lanes, Load Details); FourSight AI: Any shipment metric via natural language

Multi-Modal Intelligence

LTL and Parcel Delivery Assurance is one outcome in a broader transformation. When deployed alongside these outcomes, your every mode is tracked with ML-powered intelligence. Tracy monitors exceptions across all modes. The Graph provides lane-level benchmarks trained on 116 million loads.

See all Global Movement outcomes

Predictive Truckload Arrival Intelligence
Mission-Critical FedEx Visibility
Predictive Rail and Intermodal Intelligence
Per-Stop Last Mile Delivery Tracking
Multi-Leg Consignment Tracking

Validation

Deployment Evidence

Live in enterprise production, unifying LTL and parcel under one tracking view regardless of carrier.

Expected Impact Range

Less swivel-chair tracking and fewer missed LTL/parcel exceptions by unifying them in one view.

Related outcomes

Global Movement

End-to-End Ocean Container Intelligence

Ocean containers tracked door-to-door - single container and at booking level. D&D costs managed, not just discovered.

Global Movement

Ocean Import Detention and Demurrage Management

Ocean import D&D charges tracked at every port with free-time countdown and proactive alerts.

Global Movement

Ocean Export Cut-Off Management

Ocean export logistics managed from empty pickup through vessel loading with cut-off monitoring.

See all Global Movement outcomes

One billion hours of operational work completed by AI agents over the next decade.

The supply chains that adopt autonomous execution in the next 24 months will define the competitive standard for the next decade. The ones that do not will spend that decade trying to catch up.

Ready? Talk to an Outcome Advisor