Self-Service Supply Chain Master Data Management



What we deliver
The Problem (Before)
Supply chain data teams manage Product, Supplier, Customer, and Contact master data across disconnected systems with no unified UI, no export capability, no cross-entity relationship management, and no published APIs. Every data lookup requires engineering intervention.
Supply Chain Data Manager, Company Admin, Integration Engineer
The Outcome (After)
FourKites provides production-ready MDM modules for Product, Supplier, Customer, and Contact, each with self-service export, cross-entity relationship management, published Developer Portal APIs, and transparent legacy migration adapters.
FourKites is the only supply chain visibility platform with production-ready self-service MDM across all four supply chain entity types, unified with native AI agents.

Sam
How it works
FourKites provides production-ready, self-service management for Product, Supplier, Customer, and Contact master data with export, relationship management, and published APIs.

- MDM entity completeness rate across FourKites customer base
- Adoption rate across consumer teams
This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years. No single company's data could produce it.

FourKites is the only supply chain visibility platform with production-ready self-service MDM across all four supply chain entity types, unified with native AI agents. The intelligence layer is what makes the difference. Building the basic capability is straightforward. Building it on top of 11 years of cross-company supply chain intelligence, with continuous learning from 2.5 million agent actions per month, is what took a decade and cannot be replicated with software alone.

Order Twin, Shipment Twin

Sam executes the workflow. Every action recorded with full decision trace.

Cross-company intelligence powering every decision

- FourSight AI: "Which suppliers have complete product and location relationships configured?"
- Custom Insights: MDM entity completeness dashboards








Inbound Operations Transformation
- Zero-Touch Supplier Document Processing
- 24/7 Autonomous Carrier Follow-Up
- Instant Supplier Onboarding
- ETA-Driven Appointment Automation
- Vendor Managed Loads Pre-Arrival Intelligence
Validation
Deployment Evidence

Expected Impact Range

Related outcomes
Ocean bookings triggered and managed autonomously. The system monitors carrier performance against live arrival and dwell data, identifies when a carrier-lane pair is structurally underperforming, and re-tenders the booking before detention accrues. No human in the loop.
Heavyweight and parcel bookings automated end-to-end. Carrier selection, dimensional weight optimization, and booking execution handled without manual intervention.
Every PO visible from creation to dock delivery, with risks flagged weeks ahead.
One billion hours of operational work completed by AI agents over the next decade.
