Research

2022 Research: The Rapid Rise of Ocean Freight Visibility

A benchmark study, conducted by FourKites and The Journal of Commerce, of hundreds of international shippers, exploring how their usage of global supply chain visibility technology has evolved since the onset of global disruptions caused by COVID-19.

For international shippers, ocean freight visibility has evolved from optional to essential and satisfaction with visibility varies greatly depending on how it is obtained and delivered. Key findings of the survey include:

  • 80% feel that better visibility would have helped with COVID-19 disruptions
  • 76% of shippers are investing in or implementing new visibility solutions as a result of COVID-19 disruptions
  • Significantly higher levels of satisfaction with visibility were reported by those using third-party visibility systems, like FourKites

Download this report to discover how your peers are leveraging visibility into their global freight and how an end-to-end visibility platform can transform your transportation, customer service and inventory management.

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