Multi-Forwarder Ocean Control Tower
What we deliver
The Problem (Before)
International import operations rely on 7-8 freight forwarders (OCMs) each sending spreadsheets. The team spends 50%+ of time building 'Frankenstein reports' from multiple sources. No centralized visibility. Booking compliance, transshipment delays, and supplier follow-up are all manual.
Import Manager, Ocean Ops Coordinator, Transportation Manager
The Outcome (After)
100,000 ocean containers managed from origin to destination. Fragmented forwarder spreadsheets replaced by one AI-powered control tower.
International teams spend 50%+ of their time building Frankenstein reports from 7-8 forwarder spreadsheets. This system aggregates all forwarder data automatically into one AI-powered control tower.
Tracy
How it works
Sam processes OCM spreadsheets and emails into a single view; Tracy monitors booking compliance, transshipment delays, and missing milestones across all forwarders; Cassie handles ad-hoc queries.
- Ocean carrier reliability by route and trade lane
- Transshipment delay patterns by port and carrier
- Supplier booking behavior benchmarks across the network
- Port congestion and vessel schedule reliability
This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years. No single company's data could produce it.
International teams spend 50%+ of their time building Frankenstein reports from 7-8 forwarder spreadsheets. This system aggregates all forwarder data automatically into one AI-powered control tower. The intelligence layer is what makes the difference. Building the basic capability is straightforward. Building it on top of 11 years of cross-company supply chain intelligence, with continuous learning from 2.5 million agent actions per month, is what took a decade and cannot be replicated with software alone.
Order Twin, Shipment Twin (Ocean)
Tracy executes the workflow. Every action recorded with full decision trace.
Cross-company intelligence powering every decision
- FourSight AI: "Which POs are unbooked past their booking deadline?"
- Custom Insights: Booking compliance dashboard by OCM
Ocean and International Transformation
- Touchless Ocean Booking
- Origin Container Manager-Supplier Coordination
- Reliability-Weighted Ocean Carrier Selection
- AI-Powered PO-to-Booking Conversion
Validation
Deployment Evidence
Expected Impact Range
Related outcomes
Every supplier document processed and linked to orders automatically. Zero manual data entry. For supplier-managed shipments, FourKites creates shipments and updates orders directly from these documents, eliminating manual shipment creation entirely.
Your logistics team never makes another carrier check call. Every exception resolved before it impacts delivery.
New suppliers live on the platform in days, not weeks. No IT projects required. FourKites onboards suppliers by leveraging documents and the underlying carriers already connected through our existing 500K+ carrier network.
One billion hours of operational work completed by AI agents over the next decade.
