Retail / Grocery
Orvis — Improving Inventory Planning with Order-Level Visibility
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Orvis — Improving Inventory Planning with Order-Level Visibility
The Challenge
Late deliveries were derailing Dollar Tree's dedicated unload crews, and store managers were chasing dispatch by phone for truck status. On weekly delivery days, empty shelves hurt customer loyalty — and without reliable arrival times, managers couldn't plan unload labor effectively.
Our Solution
Dollar Tree consolidated its 2,000+ truck dedicated fleet onto FourKites and built a 'Where's My Truck?' portal giving every store manager two-click access to live deliveries, FourKites Dynamic ETA, and POs and SKUs for inventory planning, plus shareable tracking URLs — purpose-built for once-weekly deliveries from 27 distribution centers.
The Result
Dollar Tree brought 16,000 stores onto a single visibility platform and nearly eliminated phone calls to dispatch. With live ETAs in hand, store managers make better labor decisions on weekly delivery days.
