AI-Powered Facility Exception Resolution
What we deliver
The Problem (Before)
Carrier detention claims require manual cross-referencing of timestamps. Invalid claims go unchallenged.
Transportation Manager
The Outcome (After)
Detention and demurrage claims validated automatically with yard and gate evidence. Invalid charges disputed with proof.
Carrier detention claims go unchallenged because cross-referencing timestamps is too time-consuming.
How it works
FourKites validates carrier detention claims against AutoGate check-in/out timestamps, dock timestamps from Dynamic Yard, and ocean port free-time data; auto-approves within tolerance or generates dispute packages.
Carrier detention patterns across network
Facility dwell benchmarks for dispute context
Per diem/free time benchmarks by line/port
This intelligence exists because the Graph aggregates behavior across 882 enterprise shippers, 10,164 carriers, and 3.6 million facilities over 11 years.
Carrier detention claims go unchallenged because cross-referencing timestamps is too time-consuming. FourKites validates every claim against yard and gate evidence automatically, disputing invalid charges with proof. The intelligence layer is what creates the gap. Building the basic capability is straightforward. Building it on top of 11 years of cross-company facility and yard intelligence is what cannot be replicated with software alone.
Yard Twin, Shipment Twin, Shipment Twin (Ocean)
Cross-company facility and yard intelligence powering every decision
Custom Insights: Detention cost analysis; Custom Insights: Dispute resolution rates
Appointment Automation
- Carrier Self-Service Appointment Booking
- Appointment Automation + ETA Rescheduling
- Intelligent Inbound Auto-Scheduling
- ETA-Driven Store Labor Planning
Validation
Deployment Evidence
Expected Impact Range
Related outcomes
Every trailer in the yard: located, identified, and tracked in real time.
Gate staffing eliminated. 100% automated check-in and check-out using computer vision.
Spotter tasks dispatched and optimized automatically. No radio, no whiteboard, no guesswork.
One billion hours of operational work completed by AI agents over the next decade.
