{{outcomes-count-total}} outcomes. Five domains. Six agents. One platform.

FourKites maintains separate cutoff fields by cargo type (dry, reefer, hazardous) per port. Proactive alerts trigger when a hazmat shipment is approaching its earlier cutoff window. Booking Connect validates cargo classification against cutoff availability before confirming a booking.

AI Voice Agents (Tracy for track & trace, Alan for appointment scheduling) place structured outbound phone calls 24/7, capturing responses as structured data.

Ocean containers coordinated from port to dock door with no scramble.

Barge shipments tracked on inland waterways with real-time status and ETA.

FourKites auto-tags individual shipments affected by weather alerts and geopolitical events (major shipping-lane disruptions, conflict zones). Each tagged shipment receives a documented delay reason code, and filtered views let teams triage every affected shipment in one screen.

Every customer gets proactive delivery updates, and repetitive 'where is my order?' calls disappear. Cassie monitors inbound inquiries, auto-resolves WISMO queries by pulling real-time tracking data, and replies with SLA-backed status updates by email or chat, escalating complex cases to a human agent with full context already attached.

OS&D claims processed in minutes with evidence-backed resolution recommendations.

A self-serve wizard connects any source system to FourKites — no custom coding, no professional services engagement. New customers and carriers go live in days instead of weeks.

POD compliance analytics added to the Documents Dashboard in FourSight: submission-rate and defect-rate tracking by carrier, lane, customer tag, and time period with threshold alerting on drops.

Every inbound load auto-scheduled the moment it enters the network. No coordinator required.

Real-time visibility into customs clearance, customs holds, FTZ processing, and border crossing events across air and ocean shipments with granular customs event mapping.

FourKites aggregates anonymized, opt-in performance data across its shipper network and surfaces peer benchmarks within FourSight Analytics segmented by vertical, geography, and shipment mode.

Ocean carriers are chosen on proven reliability, not just price, so bookings go to the carriers most likely to actually deliver on time.

Centralized Product Master framework captures up to 82 product line item fields per stop, linked to live shipment tracking. Data is exportable via a dedicated report on product master information and accessible via API.

Network ETAs + appointment demand + yard state combined to surface capacity shortfalls 24-72 hours ahead. FourSight AI recommends overflow slots, load redirection, or additional spotter pre-positioning before congestion materializes.